AI is making SEO easier for a lot of small businesses. And honestly, that is not a bad thing. If you run a small business, you probably do not have hours every week to sit around planning blog posts, sorting keywords, writing page copy, and trying to keep up with search trends. AI can help … Continue reading "AI for SEO Without Losing Your Brand Voice"
A Smarter, More Human Way for SMBs to Use AI in Their Content If I were explaining this to a small business owner one-on-one, I’d say it like this: AI can absolutely help with SEO.
Salesforce’s bold move to automate large chunks of customer support with AI is now in a quieter, more pragmatic phase. After cutting about 4,000 support roles in 2025 and reporting that AI agents now handle roughly half of customer conversations, company leaders have been tempering earlier optimism publicly acknowledging that trust in large language models … Continue reading "Salesforce’s AI Reality Check: From Replacing 4,000 Support Roles to Rebalancing With Humans"
